Terms and Conditions

Effective Date: 26.02.2026

Welcome to saredemptorists.co.za, operated under the brand Jackpot City (“we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all users and visitors accessing our platform from South Africa and other jurisdictions where our services are available.

1. Types of Data Collected

When you use our website, we may collect various types of information to provide and improve our services. The data we collect includes:

Personal identification information (name, surname, date of birth, identity number)
Contact details (email address, telephone number, physical address)
Account credentials (username, password)
Financial information (payment methods, transaction history, banking details)
Technical data (IP address, browser type, device information, operating system)
Usage data (pages visited, time spent on site, click patterns, game preferences)
Communication records (customer support interactions, correspondence)

2. Purposes of Processing

We process your personal information for legitimate business purposes in accordance with applicable South African data protection laws. The purposes include:

To create and manage your user account
To process deposits, withdrawals, and other financial transactions
To provide customer support and respond to your enquiries
To verify your identity and comply with Know Your Customer (KYC) requirements
To prevent fraud, money laundering, and other illegal activities
To comply with legal and regulatory obligations
To send promotional offers, bonuses, and marketing communications (with your consent)
To improve our services, website functionality, and user experience
To conduct analytics and research for business purposes

3. Sharing with Third Parties

We may share your personal information with selected third parties under specific circumstances to facilitate our services and comply with legal requirements:

Payment processors and financial institutions to handle transactions
Identity verification and fraud prevention service providers
Cloud storage and hosting service providers
Marketing and communication platforms (only with your consent)
Legal and regulatory authorities when required by law
Professional advisors including lawyers, auditors, and consultants
Business partners and affiliates within our corporate group
Third parties in the event of a merger, acquisition, or sale of assets

We ensure that all third parties are contractually obligated to protect your data and use it only for the specified purposes.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our services:

Essential cookies necessary for website functionality and security
Performance cookies to analyse website traffic and usage patterns
Functional cookies to remember your preferences and settings
Advertising cookies to deliver personalised marketing content
Third-party cookies from analytics and advertising partners

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described.

5. Data Security

We implement robust technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction:

SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and vulnerability assessments
Access controls and authentication procedures for staff
Encryption of sensitive data at rest
Regular backups and disaster recovery procedures
Employee training on data protection and confidentiality

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes outlined in these Terms and Conditions and to comply with legal obligations:

Account information is retained for the duration of your active account and for a period thereafter as required by law
Transaction records are retained for at least five years to comply with financial regulations
Identity verification documents are retained as required by anti-money laundering legislation
Marketing data is retained until you withdraw consent or request deletion
Technical and usage data may be retained in aggregated, anonymised form indefinitely

After the retention period expires, we will securely delete or anonymise your personal information in accordance with our data retention policy.

7. User Rights

Under South African data protection law, including the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal information:

The right to access your personal data and obtain copies
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal data (subject to legal obligations)
The right to object to processing of your data for marketing purposes
The right to withdraw consent where processing is based on consent
The right to request restriction of processing in certain circumstances
The right to data portability
The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details provided in Section 10 below.

8. External Links

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by us. This includes:

Payment gateway providers
Social media platforms
Affiliate partner websites
Game providers and software developers
Advertising networks

We are not responsible for the privacy practices, terms of service, or content of these external sites. We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit. Accessing external links is at your own risk, and we disclaim any liability for losses or damages arising from your use of such sites.

9. Changes to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. Changes may be necessary due to:

Changes in applicable laws and regulations
Introduction of new features or services
Improvements to security and privacy practices
Business or operational requirements

When we make material changes to these terms, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information and the conditions governing your use of our services.

10. Contact

If you have any questions, concerns, or requests regarding these Terms and Conditions, your personal data, or our services, please contact us using the following details:

Email: [email protected]

Website: saredemptorists.co.za

We aim to respond to all enquiries within a reasonable timeframe and will work with you to resolve any issues or concerns you may have.